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Tacoma Power area · problem guide

No power in Tacoma or Pierce County

First question: is it the street or just your house? Tacoma Power fixes the street. An electrician fixes what is on your side of the meter.

Step 1: rule out a Tacoma Power outage

Check the outage map or call Tacoma Power at 253-502-8602. Call once; the line backs up during windstorms. (Tacoma Public Utilities — Outages & Safety)

A wire on the ground, on a fence or on a car: stay at least a car length back and call 911. Treat it as live.

Step 2: if neighbors have power and you do not

  1. Open the panel with dry hands. Look for a main or branch breaker sitting in the middle position.
  2. Push it fully off, then on, one time. If it snaps back off, leave it and call an electrician.
  3. Half the house dark, lights dim or flickering, or a buzz at the meter base: these point to a service or neutral fault. That needs a licensed electrician, and sometimes Tacoma Power too.

When it is an electrician job

House-only outage after the steps above, a burning smell at the panel, or a meter base pulled off the siding by a tree limb. Before anyone works on your panel, look up the contractor license on WA L&I Verify.

Listed shops by city

Public phones from each business’s Google profile or website. We have not checked their work. Ask about after-hours service when you call.

Tacoma

Lakewood

Puyallup

University Place

Federal Way

Other problems

Breaker keeps tripping · Sparking or hot outlet · How to hire

Back to the full list

Tacoma Power customers: what to do in order

Checked against the official pages linked above on 2026-10-08. Numbers change, so confirm on the utility’s site.